Remarketing Services

Most people leave a website without buying or getting in touch. Remarketing, often called retargeting, brings them back: your ads appear again when they search on Google, browse other websites or watch YouTube. These people already know your offer, so the ad reaches someone who is halfway to a decision. Our remarketing services suit online shops and service businesses alike.

How Remarketing Brings Visitors Back

Someone searches for a product or service

They visit your website and look at your offer

They leave to compare prices and options elsewhere

Your ads remind them of you, and they come back

A well-planned remarketing campaign can also prompt people to finish an order, show related products to existing customers and encourage repeat purchases.

With remarketing you can:

Bring interested visitors
back to your site

Turn first-time visitors
into customers

Remind people of the
products they viewed

Show related products
to existing customers

Announce new products
and special offers

Spend the budget on people
who already know you

Let’s talk about
your remarketing campaign

Tell us about your website and what you want to achieve

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    How Does Google Ads Remarketing Work?

    A Google tag on your website records visits and actions, and Google Ads builds audience lists from them (Google now calls them “your data” segments). Your remarketing campaign then shows ads to the people in these lists. The tag uses cookies, so your site needs a cookie banner that asks for consent before they are set, as the ICO guidance on cookies explains. We usually split visitors into segments such as:

    • 01

      All website visitors

    • 02

      Visitors who started something without finishing it, such as adding items to the basket or opening a form

    • 03

      Customers who have already bought from you

    Each segment gets its own message. Customers see related products, new arrivals or offers; people who left a full basket see the items they left behind. Segments can also be split by how recently someone visited, so a visit yesterday is treated differently from one three months ago. Online shops can use dynamic remarketing, which shows each person the products they viewed, and Customer Match lets you reach existing customers through contact details they have shared with you.

    Illustration of a shopper browsing product pages online

    Where Remarketing Ads Appear and What Affects the Cost

    Remarketing ads can be shown in:

    Google Search

    Ads for people who have visited your site and are now searching for similar products or services.

    Display Network

    Image ads that remind people of your product or brand on the websites and apps they use.

    YouTube and social media

    YouTube remarketing reaches people who have watched your videos or visited your site. Retargeting on Instagram and Facebook runs in Meta Ads, covered by our Facebook and Instagram ads management.

    The cost of remarketing depends on your sector, how many advertisers compete for the same people and how large your visitor lists are. We start with your market and your website traffic, then plan the segments and the ads for each one.

    Remarketing usually works best as part of a well-run Google Ads account. If you would like us to look after the whole account, see our PPC management services.

    Setup and Ongoing Management

    The price depends on how many segments, campaigns and ad versions your project needs. You receive reports with the figures for every campaign. We can set up remarketing as a one-off project or manage it on an ongoing basis.

    To find out how remarketing would work for your business, leave a request below. A specialist will look at your website, answer your questions and explain the options.

    Illustration of a visitor returning to an online shop

    Bring back the visitors who left without getting in touch

    Tell us about your website and get a free assessment

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