1. Introduction
This Cookie Policy (“Policy”) explains how VOLL-IT LLC, Company code 41579914, registered in Ukraine with its principal office at 2 Pshenicnha str., Kyiv 03148, Ukraine (“we”, “us”, or “our”) uses cookies and similar technologies on our website https://volldigital.co.uk/ (“Website”).
For details about who we are, how we process personal data, and your privacy rights, please see our Privacy Policy.
Controller details:
- VOLL-IT LLC
- Company code: 41579914
- Address: 03680, Kyiv, 2 Pshenicnha Street, Ukraine
- Email: [email protected]
2. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They enable functionality, security, performance measurement, personalisation, and advertising.
Cookies may involve the processing of personal data, which we handle in line with the UK GDPR and the Data Protection Act 2018.
3. Types of Cookies We Use
We use both first-party cookies (set by us) and third-party cookies (set by external providers). Cookies fall into the following categories:
- Strictly Necessary Cookies – essential for the operation of our Website (e.g., to remember your cookie settings or to protect our forms from spam). These do not require your consent.
- Functional / Preference Cookies – allow us to remember your preferences (e.g., language, region). These require your consent.
- Analytics / Performance Cookies – help us understand how visitors use our Website and improve it (e.g., Google Analytics). These require your consent.
- Marketing / Advertising Cookies – help us measure how our Google Ads perform and show relevant advertising. These require your consent.
4. Specific Cookies in Use
Cookie consent on the Website is managed via CookieYes. Google Analytics and Google Ads tags are loaded through Google Tag Manager and use Google Consent Mode: they set or read analytics and advertising cookies only after you accept the relevant category. If you decline, these tags do not use cookies; they may send limited signals without cookies (for example, that a page was viewed or an enquiry was sent), which Google uses only in aggregated form to measure the performance of our Website and advertising.
|
Cookie name |
Purpose |
Expiry |
Category |
|
cookieyes-consent |
CookieYes – stores your cookie consent choices |
1 year |
Strictly necessary |
|
_GRECAPTCHA |
Google reCAPTCHA – protects our enquiry forms from spam and abuse (set by google.com) |
6 months |
Strictly necessary |
|
_ga |
Google Analytics – distinguishes unique users |
2 years |
Analytics |
|
_ga_DSCXJJFVBC |
Google Analytics 4 – keeps the session state |
2 years |
Analytics |
|
voll_attr |
VOLL Digital Agency (browser local storage, not sent to anyone else) – remembers how you found our Website (for example, a Google search or one of our ads) and the pages you viewed, so that when you send an enquiry we know which of our marketing brought you. Set only if you accept Analytics cookies |
90 days |
Analytics |
|
voll_attr_lead |
VOLL Digital Agency (browser session storage) – passes the enquiry reference to the thank-you page once, then deleted |
Session |
Analytics |
|
_gcl_au |
Google Ads – measures enquiries that come from our ads |
90 days |
Marketing |
|
_gcl_aw |
Google Ads – stores the ad click identifier when you arrive from one of our ads |
90 days |
Marketing |
|
IDE |
Google Ads (set by doubleclick.net) – measures and personalises advertising |
13 months |
Marketing |
|
test_cookie |
Google Ads (set by doubleclick.net) – checks whether your browser accepts cookies |
15 minutes |
Marketing |
Third-party services used on our Website:
- CookieYes – cookie consent management
- Google Tag Manager – loads the Google tags listed above; it does not set cookies itself
- Google Analytics 4 – website statistics
- Google Ads – measuring and showing our advertising
- Google reCAPTCHA – spam protection for our enquiry forms
These providers process data under their own privacy policies. You can read how Google uses information from sites that use its services here: https://policies.google.com/technologies/partner-sites
5. Consent and Control
Non-essential cookies (functional, analytics, marketing) are only placed on your device if you give us your consent.
- On your first visit, a cookie banner will ask for your consent.
- You can withdraw or change your consent at any time by using the cookie settings button in the bottom left corner of every page of our Website.
- You can also block or delete cookies via your browser settings (see links below).
6. How to Manage Cookies in Your Browser
Most browsers allow you to control cookies directly. Instructions are available here:
- Chrome: https://support.google.com/accounts/answer/32050
- Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
- Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
For other browsers, please check the official documentation.
You can also opt out of Google Analytics cookies here: https://tools.google.com/dlpage/gaoptout
You can manage personalised advertising from Google in My Ad Center: https://myadcenter.google.com/
7. Retention
Cookies are stored only for as long as necessary for the purposes described above. We do not keep cookies longer than required.
8. Updates to This Policy
We may update this Cookie Policy from time to time (e.g., due to legal changes or new technologies). Updates will be posted on this page with a new “Updated” date.
9. Contact Us
If you have any questions about this Cookie Policy, please contact us at:
- Email: [email protected]
- Postal Address: VOLL-IT LLC, 03680, Kyiv, 2 Pshenicnha Street, Ukraine
If you are based in the UK and are dissatisfied with our handling of cookies or personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.